Business travelers have selected the Simon Bolivar International Airport in Caracas as the worst airport in Latin America.
The latest reader survey from Latin Trade showed that Caracas (airport code CCS) replaced Sao Paulo’s Guarulhos as the worst in the region thanks to scoring the lowest points on Location/Access, customs/baggage, ease of connection and shops/amenities.
The airport, popularly known as Maiquetia, has long suffered from a series of problems, including difficult access from Caracas (see Caracas Airport: Bridge to Nowhere).
Guarulhos (GRU), Latin America’s largest passenger airport, ended up as the second-worst thanks to receiving the second-lowest scores in location/access, customs/baggage, comfort/ambience and shops/amenities.
Other airports that ranked at the bottom for business travelers include Tegucigalpa (TGU), Managua (MGA) and Bogota (BOG).
Bogota’s airport, known as El Dorado, received Latin America’s worst score in comfort/ambience. It also ranked as the third-worst in customs/baggage and ease of connections and fifth-worst when it comes to shops/amenities. However, it ranked among the four best in Location/Access.
The best airport? Santiago (airport code SCL), which received the top scores on comfort/ambience and shops/amenities, while getting the second-highest score on location/access and customs/baggage. Meanwhile, it ranks fourth in Latin America when it comes to ease of connections.
Panama City’s Tocumen (airport code PTY) also does well. It ranks second overall thanks to receiving the highest score in location/access, customs/baggage and ease of connections. It also ranks fourth in comfort/ambience and shops/amenities,
Mexico City’s Benito Juarez (airport code MEX), ranks third overall on the Latin Trade reader survey. It received the second-highest score in customs/baggage and third-highest scores in comfort/ambience, ease of connections and shops/amenities and fifth-highest score in location/access.
The five best airports also include Lima’s Jorge Chavez (LIM) and San Jose’s Juan Santamaria (SJO).
Lima’s airport jumped from 10th place last year to fourth this year, while San Jose improved from seventh place to fifth place.
Lima received the second-best score in comfort/ambience, ease of connections and shops/amenities and the fourth-highest score in customs/baggage. Meanwhile, it received the sixth-highest score in location/access.